Mortgage Analyzer AI
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Support

Need help with Mortgage Analyzer AI or the optional AI Advisor? This page covers the most common setup questions and gives you a direct support contact.

ma-support@colemanfolks.com

Choose Apple Intelligence or OpenRouter

AI Advisor can use Apple Intelligence on-device when available, or OpenRouter cloud models with your own API key.

1. Use Apple Intelligence if your device supports it This is the simplest option. It runs on-device and does not require an account or API key.
2. Or create an OpenRouter account Visit openrouter.ai and complete account setup.
3. Generate an OpenRouter API key Open the API keys page in your OpenRouter dashboard, create a new key, and copy it right away.
4. Add billing or credits if OpenRouter requires it Some models require available balance before requests will succeed.
5. Open AI settings in Mortgage Analyzer AI Choose Apple Intelligence or OpenRouter. If you use OpenRouter, paste the key and save it.

Important notes

Your key is stored locally Mortgage Analyzer AI saves the API key in your device Keychain. It is not sent to the app developer.
AI responses are informational The AI Advisor can explain tradeoffs and scenarios, but it is not a substitute for licensed financial advice.
OpenRouter issues are usually account- or key-related If the AI feature stops working, confirm the key is valid and your OpenRouter account has access to the selected model.

Why am I seeing ads?

Mortgage Analyzer AI is currently free to use and supported by ads.

How do I use the AI Advisor effectively?

Ask targeted questions tied to your current numbers, such as how much interest extra payments save, how an ARM reset changes affordability, or whether refinancing could reduce total cost.

I found a bug. What should I include in my email?

Send the device model, iOS version, what you were doing, and what happened. Screenshots and exact error text are useful when available.

What is the Canadian mortgage convention option?

Canadian mortgages commonly use semi-annual compounding instead of monthly compounding. Turn that option on when you need Canadian-style calculations.